Lost Baggage at Beirut Airport
Guidance for passengers with missing, delayed, or damaged baggage
If your baggage is lost, delayed, or damaged upon arrival at Beirut Airport, passengers are advised to contact their airline immediately, as airlines are fully responsible for handling baggage-related issues.
If you have lost baggage, a duty-free bag, passport, phone, wallet or another personal item at the airport, please contact the airport, your airline, or the relevant ground handling company directly. beyrouthairport.com cannot check whether an item has been found and cannot arrange collection of lost property.
Important: Independent information website
beyrouthairport.com is an independent airport information website and is not the official website of Beirut–Rafic Hariri International Airport. We do not operate the airport and cannot access airport systems, Lost & Found records, baggage systems, airline bookings, or security records.
What to do if your baggage is missing
If you cannot find your baggage after arrival, please follow these steps:
Report the issue to your airline
- Visit your airline's baggage service counter in the arrival hall.
- A baggage claim report (Property Irregularity Report – PIR) will be issued.
Collect the baggage claim authorization
Passengers traveling with Middle East Airlines (MEA) must collect the claim paper from the MEA office located in the Arrival Hall (West Side).
- Present the claim paper together with your passport.
Proceed to the airport security office
After receiving the claim paper, passengers must obtain authorization from airport security to retrieve their baggage.
It is strongly recommended that travelers obtain appropriate travel insurance to cover potential baggage loss or damage during their journey.
- Your passport
- Airline-issued baggage claim paper
- Authorization from airport security
Security office locations & opening hours
Arrival Hall – West Side
08:00 AM – 04:00 PM
Second Floor – East Side
04:00 PM – 11:00 PM
Please ensure that you visit the correct security office based on the time of your arrival.
Important information
- Baggage handling times may vary depending on airline procedures and security clearance.
- Airport authorities do not store baggage without proper airline documentation.
- Passengers are advised to keep all baggage tags and travel documents until their baggage is recovered.
Important notice
This information is provided for passenger guidance only. Procedures, locations, and opening hours may change without prior notice. Passengers should always follow instructions provided by airline staff and airport authorities.